Elo TouchSystems B-Series Guia do Utilizador descarregar pdf (Página 29)

Elo LCD Touchmonitor User Guide - 27

Appendix A

Troubleshooting

Problem: Suggestion:

No picture Your touchmonitor may not be getting

power. Make certain that your power-

strip is plugged into the wall socket and

that the PC and touchmonitor are plugged

in and powered on.

Test power supply by trying different

cables, a different wall outlet or plug

another appliance into the outlet.

Make certain the video cable is properly

connected and that it is not damaged.

Check for bent pins on the cable connec-

tors.

Ensure that your computer and video card

are properly configured. (Consult video

card documentation.)

Picture appears to be ghosting Make certain there is a good connection

between the touchmonitor and the com-

puter.

Picture is not centered Read about adjusting your touchmonitor

picture (see Chapter 3) and make the

appropriate adjustments.

Picture is “jittery” Reset your phase setting (see Chapter 3).

Picture appears “washed out” Re-adjust your brightness and contrast

settings (see Chapter 3).

Picture not present or severely

distorted

Verify your video display adapter settings

are formatted for the correct resolution

and vertical refresh rates (see Chapter 3).

Touch doesn’t work Check to make sure cable is securely

attached at both ends.

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Elo TouchSystems B-Series Guia do Utilizador Página 29